Terms and Conditions

These General Terms and Conditions apply to all orders placed through the Classy Baddy webshop. By placing an order, you agree to these terms.

Article 1 – Offer and Conclusion of Contract
All products offered in our webshop are described and photographed as accurately as possible.
A contract is concluded once your order has been confirmed by us via email.
If a product is unexpectedly out of stock, you will be informed as soon as possible and will either receive a refund or an alternative offer.

Article 2 – Prices and Payments
All prices on the website include VAT and exclude shipping costs, unless otherwise stated.
Payment must be completed in full before the order is shipped.
Payment can be made using the payment methods offered on the website.

Article 3 – Delivery
We aim to ship orders within 5 working days after receipt of payment.
If delivery is delayed, you will be informed in a timely manner.
The risk of loss or damage passes to you once the products have been received by you or a third party designated by you.

Article 4 – Right of Withdrawal and Returns
You have the right to withdraw from your order within 30 days of receipt without giving any reason.
After withdrawal, you have an additional 14 days to return the products.
Products must be returned unworn, unwashed, undamaged, and with all tags in the original packaging.
Exceptions: Personalized products and hygiene items (e.g. earrings or underwear) are excluded from exchange.
Return costs are at your expense unless otherwise agreed.
The purchase amount (including the original shipping costs) will be refunded within 14 days of receipt of the return using the same payment method.

Article 5 – Warranty and Conformity
We deliver high-quality products. If an item has a defect, please contact us within a reasonable period.
If the defect is covered by the warranty, we will provide free repair, replacement, or a refund.

Article 6 – Complaints Procedure
Do you have a complaint? Please contact us via email at info@classybaddy.com
We aim to respond to your complaint substantively within 14 days.

Article 7 – Liability
Classy Baddy is not liable for damages caused by improper use of the products.
Our total liability is limited to the amount of the order.

Article 8 – Intellectual Property
All texts, photos, and other content on our website are the property of Classy Baddy and may not be copied or used without written permission.

Article 9 – Force Majeure
In the event of force majeure (e.g. strikes, natural disasters, or disruptions), Classy Baddy has the right to dissolve the contract or suspend delivery.

Article 10 – Applicable Law
All agreements are subject to Dutch law. Disputes will be submitted to the competent court in the Netherlands.